Privacy Policy

This privacy statement explains what personal data Translator.lu collects from you, through our interactions with you, and how we use that data.

Personal data we collect

Translator.lu collects data to operate effectively and provide you with the best possible service. You provide some of this data directly, such as when you contact us via our website contact form or request a quote for confidential documents to be translated. We also collect information on our website using technologies like cookies. We do not obtain data from third parties.

How we use personal data

Translator.lu uses the data it collects to create a contact record on its system and gather statistics for its website, whether you are a client, job applicant or visitor. We mainly use the data to communicate with you, for example when entering into a new business relationship or simply to answer your questions. We do not use your personal data outside the scope of the services we provide and we do not share any of the data with third parties.

How to access and control your personal data

You can get a copy of your personal data stored at Translator.lu by sending a request to info@translator.lu. If you wish to edit or delete your data, please contact info@translator.lu.

Cookies & similar technologies

Translator.lu uses cookies (small text files placed on your device) and similar technologies on our websites and online services. Cookies allow us, among other things, to store your preferences and settings; this is useful to analyse how our website and online services are performing.

Other important privacy information

Below you will find additional privacy information you may find important. Translator.lu is committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorised access, use or disclosure. For example, we store the personal data you provide on computer systems that have limited access and that are located in controlled facilities. When we make use of cloud services, they are never free services, and they guarantee the utmost privacy and control over data. When we transmit highly confidential data over the Internet, we protect it through the use of encryption.

Where we store and process personal data

Personal data collected by Translator.lu is stored and processed in the EU, specifically Luxembourg. We take steps to ensure that the data we collect under this privacy statement is processed according to the provisions of this statement and the requirements of applicable law wherever the data is located.

Translator.lu complies with the EU General Data Protection Regulation (GDPR). If you have a question or complaint, we encourage you to contact us via our website contact form.

Retention of personal data

We will retain your personal data only for as long as is necessary. We will only keep the data for as long as is required to provide the services you have requested or to comply with our legal and contractual obligations.

How to contact us

If you have a concern, complaint, or question for Translator.lu's Data Protection Officer, please contact us by using our website contact form. We will respond to questions or concerns within 15 days.

Legal details

Translator.lu is a domain owned and used by Davide Cavanna, sole proprietor of the business operating through this website.

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